Meet Our Leadership Team.

About Us.

Welcome to NR Patient Transport Services Ltd, where our mission is to provide safe, reliable, and compassionate non-emergency transport for individuals across the East of England. With over 80 years of combined experience in healthcare and patient transportation, our team is dedicated to ensuring every journey is a positive and comfortable experience.

Our Mission

At NR Patient Transport Services, we prioritise the comfort, safety, and dignity of every patient we serve. Our goal is to deliver exceptional transport services that make a meaningful difference in the lives of our clients, ensuring they reach their medical appointments and care services on time and stress-free.

Our Vision

Our vision is to become the leading provider of non-emergency transport services in the East of England and beyond. We aim to be recognised for our commitment to excellence, reliability, and compassionate care, setting the standard for patient transport services.

Our Values

• Compassion: We understand the unique needs of each patient and are dedicated to delivering our services with empathy and care.

• Reliability: Punctuality and dependability are at the core of our service. We strive to be a trusted partner for our clients, ensuring timely and consistent transport.

• Excellence: We continually seek to improve and exceed expectations, maintaining the highest standards of service in everything we do.

• Integrity: Our operations are underpinned by honesty and strong ethical principles, fostering trust and maintaining strong relationships.

• Patient-First Approach: We use our expertise to put the needs of our patients first, making a significant impact on their well-being and quality of life.

Our Services

We offer a range of transport solutions tailored to meet the specific requirements of our clients, including:

• Personalised Transport Plans: Our experienced team works closely with care homes, private care companies, and individual clients to create bespoke transport schedules.

• Specialised Vehicles: Our fleet of modern ambulances is equipped with wheelchair and stretcher access, ensuring comfort and safety for all passengers.

• Trained and Compassionate Staff: Our highly trained staff are dedicated to providing the highest standard of care during transport, assisting individuals with varying mobility needs.

• Reliable and Timely Service: We understand the importance of punctuality and strive to ensure our clients can depend on us for their transport needs.

• Flexible Scheduling: We offer flexible scheduling options to accommodate last-minute changes and urgent transport requests.

Why Choose Us?

At NR Patient Transport Services, we believe in a client-centric approach that listens to the needs and preferences of our clients, providing a personalised service that respects their independence and empowers them to maintain their daily routines with confidence. We are more than just a transport provider; we are a partner in helping our clients live their lives to the fullest.

For more information or to discuss your transport needs, please visit our website at www.nrpts.co.uk or contact us at 01603 339 152 or info@nrpts.co.uk.

Trust, care, and excellence are the hallmarks of our service, ensuring that you receive the best possible transport solutions every time.